Reputation & Review Management
Your Business Is Only as Good as Its Reputation
More Than 80% of Patients Say Researching Online Reviews is a Critical Step in Choosing a Healthcare Provider.
Online reputation matters more to your patients and referring physicians than you might think. We help you ensure that your reviews reflect your true quality of care.
Improve Your Patient Experiences While Growing Your Online Ratings
What Percentage of Your Patients Leave Online Reviews?
Diagnostic imaging centers see dozens, or even hundreds of patients each day. Yet, most facilities have only a handful of online reviews. We increase your online reputation by making it easy for your patients to leave you excellent reviews on powerful platforms like Google and Facebook with just a few clicks. We understand patients lead busy lives, so we send a few reminders to make sure you’re not forgotten.
Increase Your Patient Satisfaction With Customized Post-Appointment Surveys
With Just a Few Short Questions Your Patients Can Tell You Their Opinions Privately.
Not only do we help improve your overall rating and increase your number of reviews, we collect patient experience data in the areas that matter most to you so you can see where you’re excelling and where you can make meaningful improvements to your business.
Reviews Impact Who Sees You in Online Searches
More Than 3 Out of Every 4 Health Queries Start at a Search Engine.
Search engines compare your site to your competitors based on a multitude of factors including your number of reviews and average rating. When you get more online reviews you improve your odds of being seen first in online searches.
Better Reviews Lead to More Patients and More Revenue
Review Improvement Can Lead to a Big Increase in Profit.
A study from Cornell University found that just a one-star improvement can mean as much as a 39% increase in revenue. Even if this translates to half this amount for diagnostics centers, there is no doubt that better reviews mean more patients and more profit.